COMMUNITY GUIDELINES

Scope and application

These Guidelines apply to every person who accesses or uses the Wigle application or website (each a Member), and govern all conduct on the platform as well as all conduct at, in connection with, or following an Experience, whether or not that conduct occurs on the platform.

Definitions

Experience means a gathering created and hosted on Wigle by a Leader, whether or not a ticket to the underlying Plan is required.

Plan means the underlying event, performance, screening or booking around which an Experience is organised.

Leader means the Member who creates an Experience and who is responsible for it in accordance with the section If you're a Leader.

Attendee means a Member accepted to an Experience by its Leader.

Plus-One means a person aged 18 or over brought to an Experience by an Attendee with the Leader's prior approval.

Friend means a Member with whom another Member has a mutually accepted connection on Wigle.

Interpretation

Headings are for convenience only and do not affect interpretation. Including and for example are not words of limitation. Where these Guidelines and the Terms conflict, the Terms prevail.

The short version

PART ONE On Wigle

1. You must be 18 or over

No exceptions. Every Experience on Wigle is an 18+ gathering, even if the Plan itself isn't.

If you think someone here is under 18, stop talking to them and report it. Don't meet them, don't add them to an Experience, don't ask them for anything. You will never be in trouble for a report made in good faith that turns out to be wrong.

No photos of minors on profiles or in posts including childhood photos of yourself.

2. Be yourself

One account per person. At least one photo that clearly shows your face, and recent not you from six years ago.

Don't impersonate anyone: a real person, a celebrity, a brand, or us. Don't use photos that aren't of you. Don't run an AI-generated profile or a bot. Don't lie about your age, where you are, or what you do.

If we've removed you before, don't come back under a new account.

3. Keep it respectful

Disagreeing is fine. Being cruel isn't.

No harassment, bullying, intimidation, or repeated unwanted contact. If someone stops replying, that's your answer don't chase them onto Instagram, don't make a second account to reach them, don't ask a mutual friend to pass on a message.

Treat our support team the way you'd treat anyone else here.

4. No hate

No slurs, harmful stereotypes, or hate directed at people for their religion, caste, race, ethnicity, language, region, sex, gender identity, sexual orientation, disability, or age.

You're welcome to have beliefs. You're not welcome to use them as a weapon.

Reporting someone because of one of those characteristics is itself a violation.

5. Nothing sexual, nothing graphic

No nudity, sexual content, or sexually suggestive material on profiles, in posts, or in chats. No unsolicited sexual messages or images ever.

Sharing intimate images of someone without their consent, or threatening to, means immediate permanent removal and a report to the police.

No graphic violence, gore, or content celebrating harm.

6. Don't put anyone in danger

No threats. No incitement. Nothing that suggests or causes harm to another person.

Nothing that encourages self-harm, suicide, or disordered eating. If someone's life is in immediate danger, call 112. We'd rather you asked for help than went quiet.

If you're worried about another Member, report it. We'll send them support resources, not a ban.

7. Keep it legal

Nothing illegal, and nothing that helps anyone do something illegal. Drugs, weapons, trafficking, fraud, anything involving minors.

If your Experience needs a permit or a licence, get it. That's on you.

8. This isn't a marketplace

Don't use Wigle to advertise, recruit, sell, or promote a business, venue or brand without our permission. No investment schemes, no MLM, no collabs.

Don't ask other Members for money, gifts or loans.

9. Don't game the system

No fake Plans. No misleading Experience descriptions. No fake reports, and no using our reporting tools to punish someone you're annoyed with.

10. If you say you're going, go

Flaking happens. Repeated flaking wrecks the thing that makes Wigle work. If you can't make it, leave the Experience so someone else can take the spot.

PART TWO In person

Everything in Part One still applies when you're standing in front of someone. These are the rules for what happens after you leave the app.

We act on reports about offline behaviour. If something happens at an Experience, or after one, you can report it here and we will treat it exactly as seriously as something that happened in a chat. Being off the app is not a loophole.

11. Consent, and physical contact

Ask. Every time.

Don't touch anyone who hasn't clearly said yes. Not a hand on the back, not an arm around the shoulder, not a hug, not a kiss. Familiarity in a group chat is not permission in person.

Consent is freely given, specific, and can be withdrawn at any moment. Someone who said yes to one thing hasn't said yes to anything else. Someone who said yes yesterday hasn't said yes today.

Silence is not consent. Freezing is not consent. Not resisting is not consent. Neither is being drunk, high, asleep, or unable to answer.

No is a complete sentence, and so is anything that sounds like one. Moving away, going quiet, changing the subject, leaving early, saying maybe another time treat all of it as no.

Don't ask again after being turned down. Once is a question. Twice is pressure.

We do not tolerate sexual assault, sexual harassment, coercion, or any non-consensual sexual contact. If it happens at or after an Experience, report it. We will remove the account and we will cooperate fully with the police.

12. Unwanted attention and following

Don't follow anyone after an Experience not home, not to their transport, not to another venue.

Don't wait outside for someone, turn up where you know they'll be, or happen to be in their neighbourhood.

Don't pressure anyone for their number, their socials, or their address. If they wanted you to have it, they'd have given it to you.

Don't try to find someone on other platforms after they've stopped replying here.

Don't corner anyone, block a doorway, or make it difficult for someone to leave a room, a car, or a conversation.

Everyone leaves when they want to, with whoever they want, without having to explain.

13. Alcohol, drugs and drinks

Never put anything in anyone's drink. Spiking is a serious criminal offence and results in immediate permanent removal and a report to the police.

Don't pressure anyone to drink or take anything. One more is pressure. So is making someone feel odd for saying no.

Don't supply drugs, offer them, or ask for them. Not at an Experience, not in a chat.

Don't target someone who's drunk or high. Someone who can't stand up can't consent to anything.

Know your own limit. If you're too intoxicated to look after yourself, you're a risk to the group and the Leader can ask you to leave.

If you're a Leader and alcohol is involved, the licensing and the legal drinking age in your State are your responsibility.

14. Getting there and getting home

Arrange your own transport, both ways. Don't rely on a lift from someone you've just met, and don't put anyone in a position where they have to.

Don't offer lifts if you've been drinking, and don't get in a car with someone who has.

Don't insist on dropping someone home or wait to see where they live.

If someone in the group is in no state to get home safely, help them get a cab or call someone they know. Don't take them anywhere yourself.

15. Photos and recording

Ask before you photograph or film anyone. At an Experience, at dinner, anywhere.

Don't post photos or videos of people you met on Wigle, on Instagram, anywhere without their permission. Being at the same event isn't consent to be published.

Never film or photograph anyone up their clothing, undressing, or without their knowledge. This is a criminal offence and an immediate permanent ban.

Don't record conversations without telling people.

If someone asks you to delete a photo of them, delete it.

16. Other people's information

Don't share anyone's phone number, address, workplace, or social handles with anyone else.

Don't tell people where someone lives, works, or is going next.

Don't screenshot group chats and share them outside Wigle.

Don't discuss what someone told you in confidence at an Experience.

What happens at an Experience belongs to the people who were there.

17. Weapons, violence and aggression

No weapons. Not at any Experience, ever.

No fighting, shoving, threatening, or squaring up. Not with Members, not with anyone else in the venue.

Don't damage the venue, its property, or anyone's belongings.

Don't bring people who are looking for trouble.

If violence happens, get yourself safe and call 112 first. Report it to us afterwards.

18. Respect the venue and the people working in it

Bar staff, security, waiters, ushers, drivers. They're at work and they didn't sign up for your evening.

Rudeness to venue staff at a Wigle Experience is a violation of these Guidelines, the same as rudeness to another Member. Follow the venue's rules they're not optional because you found the event here.

19. Turning up, and bringing people

Don't turn up to an Experience you weren't accepted to. If a Leader declined you, that's the answer.

Don't bring people who weren't approved. If you want to bring someone, add them as a Plus-One so the Leader knows.

You're responsible for your Plus-One. Over 18, someone you actually know, and someone you'd vouch for. Their behaviour reflects on your account.

If a Leader asks you to leave, leave.

20. After the Experience

The 48-hour window is for people who want to keep talking. If someone doesn't add you as a Friend, that's their answer.

Don't create a new Experience just to get near someone who's avoided you.

Don't ask other Members for someone's contact details.

Don't turn up at the next Experience someone is attending because you know they'll be there.

21. Look out for each other

Not a rule, a request.

If you see someone at an Experience who looks uncomfortable, cornered, too drunk, or like they want an exit check in. Ask if they're okay. Stand near them. Help them get a cab.

Most bad situations at events are stopped by one person noticing. Be that person, and report it to us afterwards.

If you're a Leader

Creating an Experience makes you responsible for it. Not for the Plan someone else is putting on the concert but for the group you've gathered.

Be honest in the listing. What it is, where you're meeting, when, and the real cost per person. People make decisions based on what you wrote.

Actually show up. If you can't, cancel in the app as early as you can. Repeatedly no-showing your own Experience will get you removed.

You decide who joins within limits. Accept and decline whoever you like, and remove anyone causing problems. You cannot exclude people because of their religion, caste, race, sex, gender identity, sexual orientation, or disability.

Act when something's wrong. You're not security, and nobody expects you to be. But you're the person in the room who can remove someone, break something up, or call for help. If someone's being harassed at your Experience, remove them and report it.

Don't sell anything. No tickets, no promotion, no using your Experience as a shopfront. If someone's paying you to run it, it's an ad, not an Experience.

Take the permits seriously. Private venue, alcohol, food for money that's your legal responsibility. Check before, not after.

Don't use your position. Being the Leader doesn't give you a claim on anyone's attention, time, or company. Don't remove people who turn you down, and don't imply that being friendly gets someone in.

How Experiences and chats work

While an Experience is open the group chat is live. You can message the group, and message the Leader privately about the Experience whether or not you're Friends. You can send Friend requests to anyone in the group.

After it ends the group chat stays open for 48 hours.

That window exists so you can turn the people you clicked with into Friends. Add them and you keep talking. Don't, and you don't.

After 48 hours the group chat closes and is removed from the app. Nobody lingers in a dead group, nobody has to awkwardly leave, and a party from three months ago isn't still in your inbox.

Conversations with Friends carry on normally.

One thing to know: although the group chat disappears from the app after 48 hours, we keep a copy on our systems for a limited period so we can investigate if someone reports what happened. It isn't visible to you or anyone else, and it's deleted after that. Our Privacy Policy covers how long we keep things.

Blocking gates entry. If a Leader has blocked you, or you've blocked them, you can't join their Experience.

Reporting and blocking

How to report

Tap the three dots on a profile, message or Experience and choose Report. Pick the reason that fits and add anything that helps.

You can report something that happened in person. Pick the closest reason and describe what happened. We take it as seriously as anything online.

Reporting someone also blocks them. You're protected immediately, whatever we decide later.

Reports are confidential. We never tell the person who reported them.

What blocking does

• They can't message you directly
• They can't see your profile or photos, and you can't see theirs
• Experiences they lead don't appear in your recommendations
• Neither of you can join the other's Experience

Blocking is one-to-one. If you're both in the same Experience with someone else leading, they can still attend, and you'll still see their messages in the group chat a group conversation is shared by everyone in it.

If that's not enough, report them. A block hides someone from you. A report gets us to act on the account, which is what protects the next person.

What happens next

Report it while you can. If something happened in an Experience chat, report it soon the chat closes 48 hours after the Experience ends.

If something happened to you

Get yourself safe first. Call 112 if you're in danger.

Then, when you're ready:

• Report it in the app. You don't need to have gone to the police first
• Tell us as much as you can remember when, where, who, what
• Don't delete the chat. It helps
• You can report weeks later. There's no deadline

We'll act on the account, preserve what we hold, and cooperate with the police if you choose to go to them. We won't make you talk to the person you reported, and we won't tell them who reported.

What happens if you break the rules

Straight to removal, no warning: anything involving a child, sexual assault, non-consensual intimate images, spiking, credible threats of violence, weapons at an Experience, taking money for tickets, or impersonation used to defraud.

We also remove accounts made to get around a previous ban, and we report criminal conduct to the police.

If we got it wrong

Reply to the notice we sent you, or email support@wigle.in within 30 days. Someone who wasn't involved in the original decision reviews it, and we'll come back within 15 days with reasons.

Still not satisfied? Our Grievance Redressal Policy explains how to escalate.

General

Governing law and jurisdiction. These Guidelines are governed by the laws of India, and the courts at Gurugram, India have exclusive jurisdiction over any dispute arising out of or in connection with them.

Statutory grievance redressal. In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we publish the name and contact details of our Grievance Officer below. Complaints are acknowledged within 24 hours of receipt and disposed of within 15 days.

Amendment. We may amend these Guidelines at any time. We will give notice in the app before any material change takes effect, and continued use of Wigle on or after the stated date constitutes acceptance of the amended Guidelines.

Severability. If any provision of these Guidelines is held invalid or unenforceable, that provision is severed and the remaining provisions continue in full force.

No waiver. A failure or delay in enforcing any provision of these Guidelines is not a waiver of our right to enforce it later.

Reservation of rights. Nothing in these Guidelines limits any other right or remedy available to us under the Terms or at law, including our right to restrict, suspend or remove an account, preserve records, or report conduct to law enforcement.

Contact

General queries support@wigle.in

These Guidelines change as we learn. We'll tell you in the app before anything significant takes effect.